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When you hire from us, you shouldn’t have to worry about the “what ifs.” That’s why we offer Hire Shield – a straightforward protection plan that gives you peace of mind from unexpected costs if accidental damage happens.
For powered access, plant, or other high-value equipment, Hire Shield Premium extends coverage by ensuring our insurers cannot pursue you for accidental damage costs – keeping it between you and National Tool Hire.
Important: Hire Shield & Hire Shield Premium only cover accidental damage. They do not cover loss, theft, misuse, or negligence.
1. What’s the difference between Hire Shield and Hire Shield Premium?
Hire Shield covers accidental damage up to £500. Hire Shield Premium covers accidental damage up to £500 and ensures our insurers cannot claim against you.
2. Does Hire Shield cover theft or loss?
No. Hire Shield & Hire Shield Premium only cover accidental damage. If your equipment is lost or stolen, you will be responsible for the replacement costs.
3. Is Hire Shield an insurance policy?
No, Hire Shield & Hire Shield Premium are a waiver of rights, not an insurance product. It ensures that if you accidentally damage equipment, National Tool Hire and its insurers won’t pursue you for repair costs within the coverage limit.
4. Can I refuse Hire Shield or Hire Shield Premium?
Hire Shield is optional at the time of booking. However, for high-value equipment where Hire Shield Premium is required, you’ll need to provide proof of your own insurance to opt out.
5. What happens if my damage costs exceed the coverage limit?
Any costs over your limit (£500) will remain your responsibility.